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User Policies


Service Plans

A subscription to SingAREN's Global REN access allows your organisation to connect to SingAREN's international partners in Internet2 via a dedicated Research and Education line.

Standard Service is recommended for users who require a fixed amount of bandwidth reserved for their projects. Weight Fair Queue is being used to ensure the allocation of the bandwidth.

Premium Service rides on the POS (Packet Over Sonet) Circuit with the highest level priority, this service is recommended for users who need to run real-time, multimedia applications such as video conferencing over SingAREN. The Low Latency Queueing method is used to guarantee the bandwidth.

Class of service Monthly subscription rate
Premium S$ 1,400 per Mbps
Standard S$ 1,100 per Mbps

All subscribers have to be registered as a SingAREN member. Click here to learn how to be a member. You can also contact us for further discussion on your institution's needs and requests for quotation.

The above pricing does not include local loop connection from users' location to SingAREN and SingAREN reserves the right to revise and adjust these pricing.

Getting Connected

Local Circuit

You can connect to the SingAREN network via FE or GE connection. You will need to find a service provider to provide an FE/GE connection from their router to SingAREN. The connection's set-up costs and monthly recurring costs of this FE/GE connection will be borne by the user.

You should contact your service provider to resolve any issue pertaining to the local circuit connection to SingAREN network. SingAREN will provide advice and assistance in the configuration. The local loop configuration typically takes 2-3 weeks.

International Connection

In addition to the local circuit connection to SingAREN's router, to access SingAREN's international partners network you will need to subscribe to SingAREN's standard or premium service.

Once you are connected to our router through the local circuit, the connection to Internet2 will be up within 7 days of your request for activation. If you would like to change the amount of bandwidth subscribed, just let us know 7 days in advance. One-month notice should be given for termination of the service.

Click here for Terms and Conditions of Use
Click here for Service Application Form
Click here for Service Amendment Form
Click here for Termination Form

Feel free to contact us for further details.

Copyright © 2010 Singapore Advanced Research & Education Network. Last updated: 5 July 2010